Privacy Policy

Ignite Play School ("we", "us", or "our") is committed to protecting the privacy of every family that interacts with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.

1. Information We Collect

1.1 Information You Provide Directly

• Parent/guardian name, email address, phone number
• Child's name, date of birth, and age group
• Home address and emergency contact details
• Medical information relevant to your child's care (allergies, special needs)
• Messages submitted through our enquiry or contact forms

1.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referral source (search engine, social media, etc.)
• Device type and operating system

2. How We Use Your Information

We use your information solely for the following purposes:

• Processing admission enquiries and enrolment applications
• Communicating important school updates, events and notifications
• Scheduling campus visits and parent–teacher meetings
• Providing academic progress reports and child welfare updates
• Improving our website and services based on usage patterns
• Complying with legal and regulatory obligations

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour (Google Analytics)
• Preference cookies: Remember your language and display settings

You may disable cookies through your browser settings; however, some features of the website may not function correctly as a result.

4. How We Share Your Information

We do not sell, rent or trade your personal information. We may share data only in these circumstances:

• Service providers: Trusted third-party vendors (web hosting, email delivery) bound by confidentiality agreements
• Legal requirements: When required by law, court order or government authority
• School management: Within our staff on a need-to-know basis to serve your child's welfare

5. Data Retention

We retain personal data for as long as your child is enrolled and for up to 3 years thereafter, unless a longer retention period is required by law. Enquiry form data is retained for 12 months.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for non-essential data processing

To exercise any of these rights, please contact us at info@igniteplayschool.com.

7. Security

We implement appropriate technical and organisational measures to protect your information — including SSL encryption, access controls and regular security reviews. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our website is not directed at children under 13. All personal information related to enrolled children is provided by parents/guardians and handled in strict accordance with child-safety regulations.

9. Third-Party Links

Our website may contain links to third-party websites (e.g. Google Maps, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.